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London/Cambridge/Sao Paulo, 27 October 2022 –Emergence Partners Limited (Emergence), and Symphony Lam S.A.S. (Symphony LAM) have merged with the backing of Stanley Capital Partners (SCP) to form a global leader in the field of client-focused Intelligent Automation. The merger brings together three experienced teams that have a passion for using advanced technologies to accelerate their …

Some pretty exciting stuff is happening over here at Emergence and yes, we know you know we would say that. But it’s true.  And it means that we are looking for awesome new talent to join our epic team. So, if you’re in a senior sales role for a services business or consulting firm, looking …

December 2022: Emergence expands its tech transformation team, welcoming 20-year RPA expert Laura Robertson to the Emergence Partners Ltd team as Transformation Director. Laura is an expert in Robotics Process Automation (RPA) and helps organisations design, develop and implement streamlined processes for revenue generation and cost savings using RPA, Intelligent Automation and Citizen Development tools. …

Global Business Support Services company, Williams Lea came to Emergence to examine their small off-shore IT helpdesk team, which they believed wasn’t working as effectively and efficiently as it could be. Williams Lea wanted to understand what was working and what could be improved, with automation, in order to better utilise this business-critical team. What we …

Nearly 8 years ago I stated, during a Public Sector Procurement cycle, “you guys don’t know how to buy innovation”. My statement was seen as a little blunt, but also “not radically off the mark”. Roll the clock forward to 2022 and after a Global Pandemic, the need for organisations to ramp up digital working …

At our recent WhatNext? roundtable we asked business leaders to share the biggest challenges they’re currently facing in delivering what we call profound transformation – the seismic change to a business that delivers immediate and long-term impact – and despite no shortage of news, information and vendor-led hype, the subject of the advanced technology toolkit …

At our recent WhatNext? roundtable we asked business leaders to share the biggest challenges they’re currently facing in delivering what we call profound transformation – the seismic change to a business that delivers immediate and long-term impact – and there were two, inextricably linked, that kept coming up. 1) Lack of strategy The problem: You …

 First mistake: Starting with the Technology Transformation and change is hardly ever about the technology. In fact I would say that the choice of technology should be somewhere towards the end of strategic decision making. Perhaps that makes me a fox in the hen-house talking to service desk professionals? The first part of the process …

Emergence Partners hosted an in-person executive roundtable in early February to hear, learn and explore the mindset around the role technology can play in delivering profound transformation. Among the topics covered, some really interesting insights were discussed on the state of the labour market. Firstly, wage inflation and employee retention in India is being seen …