Business Resilience
Strategy
Technology

Pulse Report volume one

By Sarah Burnett  •  < 1 min read

Few areas of business have felt the impact of the last year more than IT – perhaps with the exception of HR.  But the pressure on the IT team to reassess priorities, maintain BAU, deliver secure remote working and more recently deliver efficiencies as well as drive a return to innovation and growth, has been …

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Artificial Intelligence
Digital Transformation
Strategy

Challenging the consultancy model

By Katie Gibbs  •  4 min read

We all know after the past year of remote working that technology has the power to fundamentally transform the world of work. Emergence was set up to be a new breed of consultancy, and we’ve recently taken a bold, innovative step towards using tech to transform traditional consulting. With our new, AI-enabled service Profit Finder …

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People
Strategy
Technology

Insurers are in customers’ bad books. Personalisation is how they turn the page

By Chris Main  •  7 min read

Associate Partner Chris Main shows insurers the way towards totally bespoke customer services.

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Strategy

Redesigning the tech landscape with Reach PLC

By Case Studies  •  2 min read

At the start of 2021, Reach PLC were looking to better align their product team and customer departments in order to improve their readership experience and expansion. The company was presiding over duplicated systems and an overload of products; in short, they needed a holistic and objective overview to understand where and how they could …

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People
Strategy
Technology

Is it time to turn the lights out on GBS?

By David Poole  •  6 min read

In today’s digital environment, this is about as fun and interesting as it sounds: a back-office empire fixated on overhead savings and completely separated from where the customer-wowing magic happens. GBS groups house far too much precious data and far too many vital processes to carry on in this vein. In an age in which the …

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People
Strategy
Technology

Put the reactive chaos of 2020 behind you: it’s time for HR to get creative again

By Joy Poole  •  4 min read

2020 was one of the most chaotic years on record for HR leaders. It was the year of firefighting, spinning plates and applying band-aid solutions wherever necessary.  Now that the worst is behind us, 2021 is the year for HR to replace reactive panic with planful, morale-boosting innovation.  Proactive tech strategy can make HR the hub …

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Strategy
Technology

Resilience perspectives post-2021: an Emergence report

By Reports  •  < 1 min read

Gain exclusive insights into how different industries have dealt with the impact of the pandemic and the lessons they’ve learned about business resilience.

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People
Strategy

Don’t be a casualty in the legal talent war

By David Poole  •  6 min read

In the face of market disruption, meeting the evolving demands of customers is only one half of the battle to stay relevant as a business. The other half is attracting and retaining top legal talent and your technology strategy has a crucial role to play in that.  

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